Dwikisworo provides quality management, co-ordination, manufacture and installation services throughout the Indonesia and sometimes abroad. The Company has developed its expertise since its establishment and its aim is to achieve a high standard of construction and service to its customers.
It is the policy of Dwikisworo to provide the customer with goods and services to the agreed requirement in accordance with the details and price.
The Directors, Management and Staff are responsible for Quality Control through the Quality Management System seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate. The Company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO 9001.
Our Quality Policy
Our Quality Policy is defined and strongly driven by the following management principles and behaviors:
Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well.
Achieve our commitments for quality, cost, and schedule.
Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.
Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys.
Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.
The policy, organisation and procedures necessary to achieve the required standards are described in our Quality Management System.
The Quality Manager is responsible for monitoring the quality system and reports regularly to the Managing Director on the system's implementation, status and effectiveness.
The objectives of this company are set out in the Business Plan. Objectives for individual jobs are to carry out he works to the satisfaction of the client and in accordance with the contract as agreed with the client.
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